The Culture of Candor: Building Trust, Unlocking Performance

What do the Space Shuttle Challenger explosion, Penn State's cover-up scandal, Quaker's $1.4 billion Snapple loss, the Obamacare rollout debacle, and even Watergate all have in common?

At their core, each one was a failure of candor.

In aviation, we had a saying: "See something, say something." In...

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