The Culture of Candor: Building Trust, Unlocking Performance
What do the Space Shuttle Challenger explosion, Penn State's cover-up scandal, Quaker's $1.4 billion Snapple loss, the Obamacare rollout debacle, and even Watergate all have in common?
At their core, each one was a failure of candor.
In aviation, we had a saying: "See something, say something." In...
The $12.7 Billion Leadership Lesson: Why Your Stress Is Contagious
Ford was losing $12.7 billion a year, over $35 million every single day.
Alan Mulally, just weeks into his new role as CEO, sat at the head of the table. Around him, Ford's top executives presented their dashboards, all of which were green. Everything is "on track." Everything is "fine."
Mulally l...